REFUND  AND CANCELLATION POLICY

Refund & Return Policy in case of Defective or Damaged product:
Incase if you receive a damaged or defective product, then please return the same without any hesitation to us. Kindly enclose a note stating order no, date & reason for the return, and send it to us via a trusted courier. As soon as we receive the defective product we will send you a fresh replacement or refund the amount as per your advice. Return of any defective / damage product should be done within 10 days from the date of the receipt of the shipment to our office address as below: 

 

Address

Finite To Infinite
573, Narayan Peth,
A-402, Kiran Sparsh Soc.
Above Modern Papers
Near Kesari Wada,
Pune - 411 030.

Phone No.

+91 20 24443484

E-mail ID

finite@vsnl.com

Website

www.finitetoinfinite.com

The return courier charges incurred by you will be refunded by us into your account. The maximum courier refund amount we can credit into your account in Rs. 150/-. In case, the return courier amount is more than Rs. 150/-, please call us or e-mail stating the same and we shall advice you through which courier service you can return the product.

Order Cancellation Policy:

As soon as an order is authorized for payment, you will receive e-mail confirmation, indicating your order no., date etc. After successful execution of the order should you wish to cancel the order, we will refund the amount as per following description:

  1. Cancellation of order before product is dispatched:  If we receive your communication for order cancellation, before dispatching the product then we will not process the order and as per our payment gateway policy, the money will be refunded to your account by deducting financial charges as levied by your bank / online payment agency and our payment gateway. As per the existing policy within 2 weeks from the date of order, money will be refunded to your account.

  2. Cancellation of order after dispatching the product: If we receive your communication for order cancellation after dispatching the product, then we will request you to return the product to us via trusted courier. The return courier charges will have to be borne by you. The amount refunded to you will be equal to order value minus financial charges levied by our payment gateway and charges to courier the product to you. 

     

 

Software Sales and Support

- FEMFAT
- Altair Hyperworks

 

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- Practical Finite Element Analysis

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